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Rates, terms, confidentiality, responsibilities of the client and AES

  • Terms and Methods of Payment
    Client's Responsibilities
    AES Responsibilities
    Satisfaction
    Confidentiality
    Every piece of written work is unique and it is very difficult to specify a set price that covers all types and complexities of writing. Written work that requires extensive correction and restructuring, or has complex tables and many references can be time-consuming and therefore more costly to edit.

  • Prices quoted are estimates and aspects such as readability and formatting peculiarities in the original version mean that estimates are subject to change. Clients should obtain a specific quotation before commencement of work and this needs to be based on the total project as provided to AES.

  • AES rates start at $50 (Australian dollars) per hour for proofreading and copyediting, editing onscreen and return of edited document electronically, plus any costs associated with printing out hard copy for final review/supply of file on CD as requested.

  • Check out the conversion to your local currency via this link: XE.com - Universal Currency Converter

  • Most complex projects such as monographs, books, learning packages and manuals require individual assessment before a quotation can be provided.

 

  • With all projects please send a representative sample of your work by email for a more definite quotation.

  • Projects can be undertaken on an hourly rate or a fixed price if preferred by the client and appropriate for the type of work. Quotations will indicate the likely costs to clients for the work to be undertaken by indicating a price range. This enables variation when unexpected complexities arise in documents requiring more time. It also enables charging a lower price in large projects as familiarity with an individual client's style and topic improves speed of reading.

  • Costs associated with postage, courier return of documents, any meetings requested by clients, printing, faxing etc. are additional to the hourly rate.

  • Please note that work additional to the client's original request will be charged at the appropriate rate.

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Terms and Methods of Payment 

  • You will be invoiced for services and payment can be made by cheque, money order, credit card using PayPal ® or by electronic funds transfer. Overseas clients will be directed to a currency converter for calculation of costs in local currency on completion of the project.

  • Billing is in quarter-hour increments. Terms are strictly 30 days unless otherwise negotiated.

  • A deposit may be required for large projects. Work completed for large projects will be invoiced at agreed intervals.
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Client's Responsibilities 

  • To review all work completed and accept or reject changes.

  • The client is solely responsible for the implementation of suggestions made by AES and there is no warranty of any kind, either expressed or implied.

  • To retain full responsibility for the content, structure and logic within documents, the quality and final use of the document.

  • To be familiar with the seriousness of plagiarism and breach of copyright and assume full responsibility for such compliance.

  • Some universities require students to seek their supervisors' approval before using the services of an editor for dissertations and theses. It is the client's responsibility to comply with any such requirements.

  • The provision of service by Academic Editorial Services is an acknowledgement that the customer has read, understood and agreed to the terms set out on this page.

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AES Responsibilities 

  • To competently complete designated editing tasks within the agreed timeframe.

  • All efforts are made to meet client's deadlines but these must be reasonable and AES reserves the right to refuse work deemed unachievable with the specified timeframe.

  • Some subject areas are better addressed by individuals with familiarity and expertise in that area and, at its discretion, AES will recommend alternative editing services.

  • Assignments that are offensive in nature or deemed beyond AES abilities or time schedule will not be accepted.

  • No responsibility for the accuracy or validity of the content will be assumed by AES and therefore AES does not assume liability for any consequences of the content or tender any written or implied warranty.

  • Quality editing work is the ultimate goal of AES, but total absence of typographical errors cannot be guaranteed (editors are only human!). AES undertakes to correct such minor errors at no cost to the client once advised. Such oversights can be avoided by having a realistic timeframe for project completion.

  • Every attempt is made to complete work within the negotiated price range. In the case of unusually complex work or unforeseen formatting issues AES reserves the right to alter the pricing to reflect the additional time involved. This will be done in full consultation with the client.

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Satisfaction 

  • Fees are primarily associated with labour and are therefore non-refundable. If you are not happy with the editing result please contact AES to discuss how best to meet your editing needs. Our aim is that you receive a clearly presented, well-edited document in the required format.

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Confidentiality

  • All work submitted for editing is recognised as the client's intellectual property and confidentiality will be maintained.

  • Client files will be kept for one month after completion of the project-longer projects (such as theses and dissertations) will be kept for three months before deletion from AES files.

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